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Ubumwe Hotel, Gisenyi

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From17US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenue De L'Independence Gisenyi, Gisenyi, Rwanda

Ubumwe Hotel, a 6.2/10 rated Gisenyi hotel, features a restaurant, garden, and terrace along with air-conditioned rooms. Guests can enjoy complimentary buffet breakfast and access to free WiFi.

Rooms & Amenities

Rooms at Ubumwe Hotel include private bathrooms with free toiletries, televisions with cable service, and high-speed internet access. Certain rooms offer garden or lake views.

Dining & Nearby Options

Ubumwe Hotel provides on-site dining options within its restaurant and a bar for refreshments. Nearby dining is also accessible, enhancing culinary choices for guests.

Services & Business

The hotel offers laundry facilities and conference space for business needs. Ubumwe Hotel is managed by a professional host who ensures guest satisfaction throughout their stay.

Local Area & Transportation

Ubumwe Hotel is situated within 1 miles of Great Ape Trust of Iowa and 3.5 miles from the Genocide Memorial. Goma International Airport is conveniently located 2 miles away, enhancing travel accessibility.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
2 persons
22 m² 
Bed options:
1 Double bed
Lake view
Shower
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Deluxe Double Room Balcony
Max:
2 persons
26 m² 
Bed options:
1 King-size bed
Lake view
Bathtub
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Single Room
Max:
1 person
15 m² 
Bed options:
1 Single bed
Lake view
Shower
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Gisenyi 1.2 km
Airports
Goma (GOM) 4.3 km
Bukavu Kavumu (BKY) 165.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi in public areas
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Currency exchange

Services

  • Paid airport shuttle
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Spa & Leisure

  • Beach access
  • Garden area

Room features

  • Air conditioning
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

Avenue De L'Independence Gisenyi, Gisenyi, Rwanda
Map view
Avenue De L'Independence Gisenyi, Gisenyi, Rwanda
Nearby
Rwanda Tourism University College
540 m

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Polite staff
Clean rooms
Basic amenities
Variable room quality
6.8/10
Nice
Rooms
6.2
Location
8.2
Service
6.4
Dining
5.0
Guest reviews
6.8/10
based on 5 reviews
6.2
6.2/10 based on 26 reviews
Charles
United States, December  2024
6.8/10

I ended up staying at this hotel unexpectedly due to bad weather, and I found it to be a decent option with beautiful gardens and a fair price. The staff was courteous and accommodating, but the service could be a mixed bag at times. While the location is convenient for travelers going to the border, other hotels nearby offered more value and comfort, so it might not be the best choice if you're seeking a special stay.

Rooms
6.0
The rooms were very basic but clean. It was a mixed experience with shower temperature fluctuating.
Service
5.0
The service was mediocre. While staff were friendly, they could be more attentive.
Location
9.0
The location is great for those needing to get to the border or nearby amenities.
Dining
Facilities
7.0
The hotel features a conference hall and a lovely lawn, though nothing overly luxurious.
Glen
United States, December  2024
8.0/10

I had a pleasant stay at Hotel Ubumwe, where the staff was incredibly polite and the rooms were kept clean. It's a great option if you’re looking for an economical place to relax, and I appreciated the free Wi-Fi. However, some aspects like room variability might not suit everyone’s taste.

Rooms
8.0
The rooms were clean and tidy, providing a comfortable environment during my stay.
Service
9.0
I was impressed with the courteous staff who went out of their way to help me.
Location
8.0
The hotel is conveniently close to the public bus stop, making it easy to get around.
Dining
Facilities
7.0
The hotel features a lovely garden and a view of Lake Kivu, adding to the atmosphere.
Polite staff
Basic amenities
Jim
United States, December  2024
5.8/10

I had a decent stay at this hotel, which is conveniently close to the public bus stop. The garden was beautiful, and the staff were courteous. However, I didn't feel like I was getting great value for my money, and the room and service left a lot to be desired. Overall, it's an okay option if you need a place to rest, but I wouldn't recommend it if you're looking for a more enjoyable experience.

Rooms
5.0
The rooms were very basic and lacked amenities, which was a bit disappointing.
Service
5.0
The service was mediocre, with no standout moments during my stay.
Location
8.0
Being close to the public bus stop made it very convenient for transportation.
Dining
Facilities
6.0
The hotel had a lovely garden and a conference hall, but not much else stood out.
Ann
United States, September  2024
6.2/10

We stopped for a short stay before heading to Nyiragongo, and while it wasn't anything extraordinary, it met our basic needs. The staff were friendly, and they even washed my car, which was a nice touch. It was a safe place to park my car overnight, but don’t expect too much in terms of comfort or luxury.

Rooms
5.0
The rooms were very basic and nothing to rave about.
Service
6.0
The service was decent, though I'd say it's mediocre overall.
Location
8.0
The hotel is conveniently located close to a public bus stop, making it easy to get around.
Dining
Facilities
6.0
Facilities were limited, but they did have a pleasant garden area.
Friendly staff
Basic rooms
C.
United States, September  2024
7.6/10

I had a short stay at this hotel before heading off to climb Nyiragongo. It’s a place that offers decent value for what you pay—nothing extraordinary, but certainly nothing to complain about. The friendly staff made a good impression, providing car washing services and letting me keep my car parked safely for an extra night. It's definitely a safe place to stay, which is a plus.

Rooms
7.0
The rooms were basic but clean and served their purpose well for a short stay.
Service
8.0
The staff were really friendly and accommodating, offering great service from car washing to letting me park an extra night.
Location
8.0
It's conveniently located, especially if you're traveling to and from the border, and felt quite safe.
Dining
Facilities
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room